How to buy from mecerpc.co.za 
 Fraud / PAIA / Consumer protection / summarised information
Paying in South Africa
Paying monthly
Paying from another country
Paying from another country and using your own courier to collect
Claiming your VAT back from the South African revenue services
Credit cards
Cheques and bank drafts
High risk countries
Reward for information
Are you from Singapore, Mexico, Nigeria or
Indonesia ? Please view "High risk countries" here. The Mecer PC website
is run by ComX
Computers in South Africa, an approved distribution partner of all
Mecer products in Africa. ComX is not an "ecommerce store" because
you cannot make your purchase directly off the Internet using a credit
card without enquiring about the product first, and prices are a reference
only as these change from time to time without notice - you can only make
a purchase once an enquiry has been sent to us and an official quote has
been sent to you. We provide the convenience of an enquiry basket so that
you can email us for the products you need pricing on. Once you have decided what to buy, we send you an official quote and the product is shipped directly from the supplier to you - but only once payment has cleared our account - we do not hold any stock on our own premises. Paying by cheque will delay your delivery for at least 10 working days - please do not make cheque payments. We never accept cheques, postal orders or any other form of promissory note from international countries, these forms of payments, if received, will be destroyed and will not be cashed into our account, payment is strictly by telegraphic transfer - this is the standard and recognised form of payment world-wide in the IT industry. Our terms and conditions, warranty periods and all other conditions attached to all sales is the same as the original supplier's terms and conditions of sale, and these override any terms that we may display on our site since we cannot offer more than what our suppliers do. Errors and omissions are bound to occur on our site, which are, of course, subject to our own terms and conditions, and if applicable, overwritten by the original supplier's terms and conditions at all times. Our PAIA manual may be accessed
here. You can also view and verify our company details at the South
African government's company registration office, CIPRO (http://www.cipro.co.za).  Our company details may be verified at CIPRO by clicking here Buying from us is as easy as  ..  ..  .. Once you have decided what to buy, email us for an official quote. Please include the code of the items as well as it's description, your delivery address and a contact telephone number. 
We will send you the official quote with our terms, the correct price and our bank details on it. Your reference number is the quote number. 
Pay into one of our bank accounts by internet, counter transfer, ATM transfer or direct cash payment and use your reference number on the payment advice.  
Email us to tell us into which account you have paid into and once your funds have cleared, we will ship your goods.
Individuals (Private persons)
We do not do offer credit or terms* through our own company, however, you may apply for a loan at your bank or other financial institution. We will provide you with a pro-forma invoice to get your loan approved. You may also apply for a loan on-line - Click here to apply now. Government, companies and schools
Click here to see our procedure on obtaining credit Most countries require a pro-forma invoice before payment. We are happy to do this for you.
Payment is by T/T in advance and the procedure is easy. Please contact your local bank for advise on paying us once you have received your pro-forma invoice. Your payment is made to a secure bank account in South Africa where your funds can be safely received and held. We get informed by email as well as by sms on all transactions so your funds are tracked 100% of the time. Please remember to include your full name, company name (if applicable), delivery address, and a land line (not a cellular / mobile phone) so that we may verify your details and send you a pro-forma invoice. How payment works on collections by couriers that are not VAT registered in South Africa:
If we deliver to you using a South African VAT registered delivery service, and delivery is paid in South Africa, then the prices that you pay excludes VAT (currently at 14%) If you collect the goods using your own courier service and you pay for the delivery in your own country, then VAT is charged. The VAT can be claimed back within 3 months of invoice. To claim VAT, please contact info@taxrefunds.co.za. You can only claim VAT if VAT has been paid by you and it is stated on your invoice as such. The South African Revenue Service will verify this with us before they refund you. Kindly note that we do not accept credit cards.
You can however ask your bank to do the transfer for you, this saves you 5% on your transaction.
You can also link your credit card to your Internet banking and do the transfer that way. Paying by cheque will delay your delivery for at least 10 working days - please do not make cheque payments. We never accept cheques, postal orders or any other form of promissory note from international countries, these forms of payments, if received, will be destroyed and will not be cashed into our account, payment is strictly by telegraphic transfer - this is the standard and recognised form of payment world-wide in the IT industry. Suspicious cheques will be handed to the police and other recognised authorities dealing with fraud in South Africa and in the country in which the cheque originated from. Other important information Kindly note that all orders are full payment in advance. No consignments. No trial periods. This catalogue is suited to the professional user and to customers who have made the correct enquiries with us before a decision was made, and the customer agrees that he/she has viewed or reviewed the product before making the purchase and that it is suited to their needs and requirements. Certain countries are known as "high risk countries" and we do not sell to these countries - we will never ship any product to these countries, and we will never accept an order originating from these countries, no matter where the product is shipped to. Some of these high risk countries include, but is not limited to:
- Nigeria
- Indonesia
- Singapore
- Mexico
Our sales team is highly trained and experienced in detecting suspicious emails and phone calls, no matter which country they originate from - these orders will be disregarded and may be reported to the respective fraud investigation authorities in South Africa and in the originating country. In the past few years that we have been in operation, our drive against fraud has been 100% sucessful and our company is proud to report zero percent fraud. We are serious about combating cyber crime and unethical competitor practices. We are offering a R10,000 (Ten thousand South African Rand) reward to anyone with information that leads to the successful prosecution of any person or company that has sent information to any third party, or to us, with intent to cause harm to our business or to any of our customers. Please email us the responsible party's full details, with particulars on what they have done to try and cause damage to our business, our partners or to our customers, as well as your contact details. If you send an anonymous email to us, or ask to remain anonymous, we will honour your privacy. | 
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